Your questions answered 

You'll find the answers to some of our Frequently Asked Questions below. If you can’t find the info you're looking for on our website, please contact us. 
Q. 
How can I list my item as a competition prize? 
A. 
We can consider listing your item as a prize if you send us information about it using the form on our Sell Your Item page.  
Q. 
Are there any types of prize you won’t accept? 
A. 
We don’t accept cash prizes, holidays or ‘mystery prizes’ from prize providers. And of course, we can’t list anything illegal such as drugs and weapons. 
Q. 
How much does it cost to list my item? 
A. 
Nothing! It’s completely free. 
Q. 
Can players contact me with questions about the prize? 
A. 
No, this isn’t allowed. That’s great news for you as you won’t need to deal with endless questions from time wasters! 
Q. 
Should I include information about postage on my listing? 
A. 
Yes. Please state clearly whether postage is included in the value of the prize and whether you’re willing to pay for it. (Note that all items must be sent by recorded delivery). If other collection or delivery arrangements apply, such as ‘Pick up only’, again these need to be made clear. 
Q. 
If the winner claims an item is damaged, how do I prove it wasn’t damaged before I sent it? 
A. 
We advise you to take a time-stamped photo or video of the item, showing it working if applicable, shortly before despatch. In the event of a complaint, this will give us the evidence we need to decide who is at fault and, if appropriate, claim compensation from the delivery service. 
Q. 
How will the prize be delivered or transferred to the winner? 
A. 
This depends on the nature of the item. If it can be posted, you must send it to the winner by recorded delivery within 4 working days of the draw taking place. Cars can be collected or delivered as set out in the competition details. For prizes involving a legal process, like houses and businesses, we’ll discuss the details with you and the winner and agree a transfer process. Sometimes, we’ll offer to deliver a prize on your behalf. 
Q. 
What happens if there’s a problem with my prize? 
A. 
If we receive a complaint from a winner within 24 hours of them receiving their prize, we’ll investigate this thoroughly and seek independent advice if required. Where an item is found to be worth less than its stated value, we’ll arrange for it to be returned to you and your profit from the ticket sales will be forfeit. If this happens more than twice, we’ll refuse to list any more of your items. Where a prize is received with damages or defects not described in the competition details, we’ll ascertain who is at fault and then act in line with our Terms & Conditions. 
Q. 
Do you guarantee to accept my item? 
A. 
No, as we only accept carefully selected prizes at our discretion. 
Q. 
How can I find out how much my item is worth? 
A. 
The onus is on you to give us a realistic value for your prize so we can set the required amount of ticket sales at the right level. If you’re not sure what your item is worth, please consult an independent valuation expert. We’ll ask you to provide proof of value for any items claimed to be worth over £10,000. 
Q. 
Will I incur any other costs? 
A. 
Sometimes, yes. For example, if you’ve agreed to deliver a prize to the winner, we may ask you to pay for delivery costs. Or, where a prize involves a legal transfer of ownership, such as a house or car, you’ll need to pay for your side of the transaction to make sure the prize is legally transferred to the winner. 
Q. 
How much money will I make from the competition? 
A. 
We’ll set the total amount of ticket sales to at least twice the value of your item. If the tickets sell out, you’ll receive 55% of the proceeds – so you’ll get at least 5% more than your prize is actually worth! 
Q. 
What happens if the winner says they haven’t received the item? 
A. 
This shouldn’t happen because, as noted above, all items must be sent by recorded delivery and signed for by the recipient. The onus is on you to put the right documents in place and a means of tracking the item. 
Q. 
What happens if you don’t sell all the tickets? 
A. 
At your discretion, you can still release the prize to the winner if you feel this is worthwhile. If not, you’ll keep the item and we’ll give you 5% of the ticket sales, so you’ll still make something from the competition. You can relist it on our website up to twice more if you wish, subject to our agreement. 
Q. 
When will I receive payment from Blitz? 
A. 
The winner will have 24 hours from the time and date of receipt to let us know about any problems or complaints with their prize. If everything’s in order, your profit from the ticket sales (minus any pre-agreed costs we’ve accrued on your behalf), will then be sent to your preferred bank account. The exception to this is where a prize is subject to legal transfer of ownership (e.g. a house, land or business), in which case your monies will be forwarded once the transfer is complete from our or the prize provider’s solicitor to yours. 
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